Terms of Service
ZEROBOT.AI – TERMS OF SERVICE
Last Updated & Effective Date: 15th September 2023
A.1 This Site is a platform and application service which provides artificial intelligence based chatbot services (based on large language model technology) to registered users (“Registered Users”) against payment of a Fee or free of cost as may be determined by ZeroBot. A similar but limited service may also be offered to all Users (collectively the “Service”). The mechanism associated with what features free and paid Users are able to access may be varied from time to time as per the discretion of ZeroBot.
A.2 This document is an electronic record. This electronic record is computer system generated and does not require a physical or electronic signature.
A.4 The Site is owned by [Name of Co.] incorporated under the laws of [Country/State], its registered office at [Address] (hereinafter referred to as “ZeroBot”, “We” or “Us”).
B.1 All data usage, internet, telephony, hardware, software, maintenance and such associated charges connected with Your accessing the Site or the Services, shall be wholly to Your account and shall not be borne in any form by ZeroBot.
B.2 Where You access the Service against payment of a fee, You agree that You will be responsible for all such payments as well as any associated taxes. Where you chose to pay such fee through a credit card, bank transfer or other similar methodology, You warrant that You are authorised to use such payment services and that You will indemnify and hold harmless ZeroBot against any unauthorized use of such services by You.
B.4 The terms “You”, “Your” or “User” is a reference to you the person using this Site for any purpose whatsoever, whether you are a natural or legal person irrespective of whether or not you have registered on the Site.
• The Service and Content
C.1 This Site’s a platform that provides artificial intelligence based large language model powered online chatbot services of various forms and functions in addition to associated interface, software, tools, developer services, data and documentation (“Service”).
C.2 All User content uploaded to the Site (“Input”) shall remain the intellectual property of the User concerned or the relevant third-party from whom such content has been sourced, however such material may be used by ZeroBot to improve and train its artificial intelligence systems in accordance with the terms contained herein. The Service will generate an output based on the Input (“Output”). Input and Output shall collectively be called the “Content”. Subject to User compliance with these Terms, the User is granted all rights, title and interest in the Output and authorises the User to use the Output in such manner as deemed fit by the User, including commercial purposes. ZeroBot may use the Content to operate and maintain its Service, comply with applicable law and enforce its policies. The User remains responsible for its use of the Content to make sure that it does not violate third-party intellectual property rights, the Terms or applicable law.
C.3 It is also understood by the User that owing to the nature of the technology, the Output may not be unique to each User. Same or similar responses that are generated for other Users shall not constitute Your Content, as understood under these Terms.
C.4 Our site may also use third party generative AI capabilities of other existing platforms such as OpenAI and others. You are also bound by their terms as applicable. You may find their terms here [Insert Link].
C.5 The fee chargeable to Registered Users for availing the Services shall be updated on the Site from time to time (“Fee”). The Fee may be subject to various levels of Service availed by Registered Users. The updated Fee will be available on the Site. A version of the Service may be available for free to all Users, this may be modified from time to time at ZeroBot’s discretion.
C.6 It is hereby expressly clarified that any refunds towards Fee payments or other payments, as applicable, will be processed solely at ZeroBot’s discretion. All refunds processed shall be credited solely to the original method of payment. We will take severe action against anyone seeking non-genuine and fraudulent charge-backs or refunds that violate this policy. Any purchase of Services which is subsequently subject to a refund or chargeback may result in the Registered User’s account being immediately and permanently excluded from the Site.
C.7 Any transfer charges, processing charges, transfer fees, transaction charges etc., by whatever name called, charged by banks or payment services shall be borne by the Registered Users, as applicable. ZeroBot shall be entitled to add such amounts towards transaction charges from any payments due from the Registered Users.
D.1 Users may register for an account either directly with the Site or through their Facebook.com (“Facebook”) or Google.com (“Google”) or such other third-party services as may be notified from time to time on the Site (“Account”).
D.2 You undertake that:
i. You will use your actual identity when registering on the Site. And that you shall produce government issued identification or such other documentation if required by Us for the verification of your identity and/or legal status at any time;
ii. The personal data that you have provided to Us is true, accurate and complete;
iii. That you are atleast 13 years old;
iv. If you are under 18 years old you have your parent or legal guardian’s permission to use the Service(s);
v. You will update your personal data from time to time to ensure that it is accurate and complete; and
vi. If you are using the Services to process personal data, you undertake to provide all necessary notices and safeguards as required under applicable law.
Your failing to comply with any of the above provisions shall result in the termination of your membership solely at ZeroBot’s discretion.
D.3 ZeroBot may restrict access to certain features of the Site only after registration.
D.4 Users understand that any transaction undertaken on the Site constitutes a binding contract.
D.5 Where Registered Users subscribe for periodic subscriptions, such deductions shall be automatically made from your mode of payment on a fixed date every month or against such other cycle chosen by you. You may cancel the periodic payments at any time by turning off the 'auto-renew' feature or by contacting Us at [Insert Email]. If You cancel your periodic payments you will continue to be permitted to access Services until the end of the existing billing period, after which no further payments will be taken from your payment method and you will no longer be able to access the Services.
D.6 The requirement for eligibility will be subject to modification at the sole discretion of ZeroBot. The above is only indicative and not an exhaustive list of all criteria taken into consideration by ZeroBot. ZeroBot’s decision to permit or refuse a person a Registered User Account shall be final and not subject to any kind of dispute or challenge.
D.7 Accounts may also be blocked by us where it is found that a Registered User has violated our terms of service or associated policies or applicable law – in particular with respect to uploading, seeking and/or sharing inflammatory, racist, derogatory, discriminatory, sexually explicit or pornographic or child pornography content. In all such cases, Accounts will be placed under immediate suspension an explanation will be first sought from the Registered User (“Show Cause”). Where the Show Cause is found to be unsatisfactory this will lead to permanent account blocking and removal of site access. All accounts under such investigation shall be frozen on the date of discovery of the violation and shall only be unlocked when the investigation concludes and no violations are found to have been committed by that particular Registered User. All findings and decisions of ZeroBot shall be final, binding and un-appealable for all Registered Users. We shall also reserve the right to .prosecute you under applicable law.
D.8 Users agree to indemnify and hold harmless ZeroBot against any action that may result from a violation of local law in their jurisdiction.
E. No Offer or Advice Disclaimer
E.1 The information contained on this Site or provided for by Users is not intended to and does not constitute an offer, solicitation, inducement, invitation or commitment to purchase, subscribe to, provide or sell any securities, Service or product or to provide any recommendations on which Users on this Site should rely for financial, securities, investment or other advice or to take any decision based on such information. Users on this Site are encouraged to seek individual advice from their legal, financial, personal and other advisers before making any investment or financial decisions.
E.2 USERS ALSO UNDERSTAND THAT THE SITE DOES NOT OFFER ANY FORM OF PROFESSIONAL ADVICE OF ANY KIND WHATSOEVER – WHETHER FINANCIAL, LEGAL, MEDICAL OR SIMILAR ADVICE IN RESPECT OF ANY OTHER SUBJECT MATTER. ZEROBOT SHALL NOT BE LIABLE FOR YOUR ACTIONS OR INACTIONS – AND ANY SUBSEQUENT DAMAGES, LOSSES, INJURIES, HARM ETC., TO YOURSELF OR TO A THIRD-PARTY, BASED ON YOUR ACTIONS SUBSEQUENT TO ANY RESPONSES RECEIVED BY YOU ON OUR SITE. WE RECOMMEND THAT YOU ENGAGE QUALIFIED AND PROFESSIONAL ADVISORS IN RESPECT OF ANY AND ALL SUCH MATTERS WHERE YOU MAY REQUIRE PROFESSIONAL ASSISTANCE OR ADVICE.
F. Accuracy of Information
F.1 ZeroBot makes no representation or warranty (including liability towards third parties), expressed or implied, as to the accuracy or completeness or fitness for any purpose of any information received by you via the Site.
G.1 Users and Registered Users are prohibited from engaging in any of the following:
• Committing, aiding, perpetuating a criminal offense, send or spread trojan, virus, worm or any technologically dangerous and heinous materials or substance on this Site.
• Engaging in any data mining, data harvesting, data extracting, or any similar activity in relation to this Site.
• Corrupt data, hack into any aspect of the service or cause a provocation on other Site Users.
• Sending spam (i.e. unsolicited advertising or promotional materials) or a plot to disrupt the performance of the computer facilities of or accessed through this Site.
• Uploading obscene and corrupt content like pornography or child pornography.
• Wrong use of the Site in any way that may occasion or cause harm to the Site or contrary to the stipulated applicable laws and regulations.
G.2 Users and Registered Users further undertake to not upload, display, modify, publish, transmit, update or share any information which:
(a) belongs to another person and to which You do not have any right;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing anyone;
(c) is patently offensive, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
(d) harasses or advocates harassment of another person for any reason whatsoever or uses abusive or offensive language or gestures;
(e) is abusive, threatening, obscene, defamatory or libellous;
(f) infringes upon or violates any third party's rights including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity;
(g) violates or promotes the violation of a third-persons intellectual property rights;
(h) provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
(i) provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
(j) tries to gain unauthorized access or exceeds the scope of authorized access to the Site;
(k) solicits gambling or engages in any gambling activity which ZeroBot in its sole discretion, believes is or could be construed as being illegal;
(l) interferes with another User's use and enjoyment of the Site or any other individual's User and enjoyment of similar Services;
(n) harms minors in any way;
(o) violates any law for the time being in force;
(p) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(q) impersonates another person; and
(r) directly or indirectly offers, attempts to offer, trades or attempts to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
H. Access to Site, Accuracy and Termination
H.1 ZeroBot reserves the right, in its sole discretion, to withdraw access to or modify any of the information, tools, content or Services provided in connection with the Site at any time without providing notice to you.
H.2 Although ZeroBot makes every attempt to provide accurate and timely content, ZeroBot does not guarantee or ensure the accuracy, completeness, currency or authenticity of any content or functionality, or transmission of any content from the Site to you. Furthermore, you are solely responsible for making sure that you are receiving up-to-date content from the Site.
H.3 You agree that ZeroBot, in its sole discretion, may suspend or terminate your Account (or any part thereof) or use of the Service and remove and discard any content within the Service, for any reason or without assigning any reason, including, without limitation, for lack of use or if ZeroBot believes that you have violated or acted inconsistently with the letter or spirit of these Terms. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Service, may be referred to appropriate law enforcement authorities. ZeroBot may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of this Terms of Service may be effected without prior notice, and acknowledge and agree that ZeroBot may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that ZeroBot will not be liable to you or any third party for any termination of your access to the Service. Where appropriate, ZeroBot may also prosecute you or seek your prosecution in cooperation with local law enforcement for violations of applicable law.
• Intellectual Property
I.2 You agree not to engage in the use, copying, or distribution of any of our content unless you are expressly permitted to do so by a written agreement with Us. You agree not to circumvent, disable or otherwise interfere with security related features of the Site or features that prevent or restrict use or copying of any content or enforce limitations on the use of the Site. You agree not to copy, publish, retransmit, broadcast, disseminate, distribute, commercially exploit, sell, modify, decompile, reverse engineer, disassemble or create derivative works from the content. All product, brand and company names and logos used on our Site are the trademarks or registered trademarks of their respective owners. Any use of any of the marks appearing on the Site, whether or not owned and/or operated by ZeroBot (unless you first receive our express written consent or the consent of the owner of the mark, as appropriate), is strictly prohibited. In addition, the look and feel of the Site, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of ZeroBot and may not be copied, imitated or used, in whole or in part, without Our prior written permission. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, and supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Us.
I.3 Registered Users authorize ZeroBot to access and view your Inputs for the uses described herein. You also represent, warrant and undertake that:
i. To the extent your Input includes or utilises any third-party property, you have secured all rights, licenses, written consents and releases that are necessary for the use of such third-party property;
ii. You will not use any Inputs depicting any person under 18-years old without the appropriate permissions and/or releases obtained from their parents/guardians;
iii. you have inspected and are maintaining written documentation sufficient to confirm that all subjects of your Inputs are in fact 18-years old or older;
iv.Your Inputs are non-confidential;
v. You grant Us and Our licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material in perpetuity;
vi. You understand and acknowledge that you are responsible for any Inputs you submit or contribute, and you have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness;
vii. You shall indemnify Us and Our licensees, successors, and assigns against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other reasonable professional costs and expenses suffered or incurred arising out of or in connection with your Inputs;
viii. Any questions regarding this material can be addressed by emailing [Insert Email].
J. International Access, Applicable Law and Jurisdiction
J.1 The terms herein are to be construed and interpreted in accordance with the laws of the State of [ ] as well as federal law of the United States of America.
J.2 You and ZeroBot agree to resolve all disputes via mandatory and binding arbitration. You have the option to opt out of this arbitration term by emailing us at [Insert Email] within 30 days of your acceptance of these terms.
J.3 Disputes must be brought on an individual basis only and may not be brought as a plaintiff or class member in any class, consolidated or representative proceeding. If a dispute proceeds to court, each party irrevocably waives any right to trial by jury in any proceeding or action. This does not prevent either party from participating in a class-wide settlement of claims.
J.4 In case of judicial resolution, the courts in [State] exercising exclusive jurisdiction for all disputes.
J.5 This Site may be accessed from countries other than the United States but may not be used in U.S. embargoed countries or by designated nationals on the U.S. Treasury Department list of Specially Designated Nationals, restricted parties identified by the office of foreign asset control or any other person or entity restricted in similar manner by an domestic or international agency.
K. Limitations of Liability
K.1 To the maximum extent permitted by applicable law and regulatory requirements, ZeroBot specifically disclaims any liability for errors, inaccuracies or omissions on this Site and for any loss (whether direct or indirect) or damage resulting from its use, whether caused by negligence or otherwise. Users who choose to access this Site, do so on their own initiative and agree to assume responsibility for determining whether any legal or regulatory considerations limit their access to or use of information contained on this Site. Users are responsible for compliance with all local laws and regulations.
L. Express Disclaimers
L.1 ZeroBot does not make any warranty regarding the truthfulness or veracity of any Content on the Site or of any claims of quality. ZeroBot shall in not be liable for any false, libellous or mala fide materials on the Site. In the case of such content that is malicious, false, inflammatory, libellous or in violation of third-party intellectual property rights (as addressed above) or is in any other manner in violation of ZeroBot’s policies, affected parties are advised to contact our service team at [Insert Email] with the details of such violation to enable us to take appropriate action.
L.2 We are further not responsible for:
• any incorrect or inaccurate Content generated by the Site, whether caused by Users or by any of the equipment or programming associated with or utilized in the Site.
• the conduct, whether online or offline, of any User.
• any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any communication with other Users.
• any problems or technical malfunction of any hardware and software due to technical problems on the Internet or at the Site or combination thereof, including any injury or damage to Users or to any person's computer related to or resulting from participation or downloading materials from the Site.
• any loss or damage, including personal injury or death, resulting from use of the Site or from any Content posted on the Site or transmitted to Users.
L.3 The Site and Service are provided on an “As-Is” basis. We expressly disclaim any warranties and conditions of any kind, whether express or implied, including the warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. We make no warranty that: (a) the Site and Service will meet Your requirements; (b) the Site will be available on an uninterrupted, timely, secure, or error-free basis; or (c) the results that may be obtained from the use of the Site will be accurate or reliable.
M. Third Party Channels
M.1 Our software application may be made available through the Apple App Store, the Google Play Store or other distribution channels (“Distribution Channels”). If you obtain such Software through a Distribution Channel, you may be subject to additional terms of the Distribution Channel. These Terms of Service are between you and us only, and not with the Distribution Channel. To the extent that you utilize any other third party products and services in connection with your use of our Services, you agree to comply with all applicable terms of any agreement for such third party products and services.
M.2 ZeroBot and you acknowledge that these Terms of Service are concluded between ZeroBot and you only, and not with Apple Inc. (“Apple”), and that as between ZeroBot and Apple, ZeroBot, not Apple, is solely responsible for the Apple-Enabled Software and the content thereof. With respect to Software that is made available for your use in connection with an Apple-branded product (such Software, “Apple-Enabled Software”), in addition to the other terms and conditions set forth in these Terms of Service, the following terms and conditions apply:
• You may not use the Apple-Enabled Software in any manner that is in violation of or inconsistent with the Usage Rules set forth for Apple-Enabled Software in, or otherwise be in conflict with, the App Store Terms of Service.
• Your license to use the Apple-Enabled Software is limited to a non-transferable license to use the Apple-Enabled Software on an iOS Product that you own or control, as permitted by the Usage Rules set forth in the App Store Terms of Service.
• Apple has no obligation whatsoever to provide any maintenance or support services with respect to the Apple-Enabled Software.
• Apple is not responsible for any product warranties, whether express or implied by law. In the event of any failure of the Apple-Enabled Software to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Apple-Enabled Software to you, if any; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Apple-Enabled Software, or any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty, which will be ZeroBot’s sole responsibility, to the extent it cannot be disclaimed under applicable law.
• ZeroBot and you acknowledge that ZeroBot, not Apple, is responsible for addressing any claims of you or any third party relating to the Apple-Enabled Software or your possession and/or use of that Apple-Enabled Software, including, but not limited to: (i) product liability claims; (ii) any claim that the Apple-Enabled Software fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
• In the event of any third party claim that the Apple-Enabled Software or the end-user’s possession and use of that Apple-Enabled Software infringes that third party’s intellectual property rights, as between ZeroBot and Apple, ZeroBot, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.
• If you have any questions, complaints or claims with respect to the Apple-Enabled Software, they should be directed to ZeroBot as follows: email to [Insert Email].
M.3 ZeroBot and you acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms of Service with respect to the Apple-Enabled Software, and that, upon your acceptance of the terms and conditions of these Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Service against you with respect to the Apple-Enabled Software as a third party beneficiary thereof.
N. No Discrimination
N.1 ZeroBot does not discriminate and welcomes all Users.
O. Transmissions To and From this Site
O.1 Electronic communications can be intercepted by third parties and, accordingly, transmissions to and from the Site may not be secure or confidential. ZeroBot makes no representation whatsoever concerning the security or confidentiality of your electronic communications and specifically makes no representation that any electronic communications transmitted to these will be received by ZeroBot. Any such communications, including any ideas, concepts, know-how, or techniques contained therein, may be used by Us for any purpose whatsoever, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. You hereby waive all rights to any claim against ZeroBot for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights and rights of attribution in connection with electronic communications you transmit to the Site.
Q.1 All notices directed to ZeroBot must be sent to the contact details on this site. We may give notice to you at the email you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the Service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.
R.1 If any of these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision.
S.1 ZeroBot may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this Site from the date of the publication of the revised terms and conditions on this Site. Please check this page regularly to ensure you are familiar with the current version.
U. Third-Party Intellectual Property, Defamatory Content and DMCA
U.1 We take intellectual property protection very seriously and it is our policy to terminate membership privileges of any User who repeatedly infringes copyright upon prompt notification to us by the copyright owner or the copyright owner's legal agent thereby complying with the provisions of the Digital Millennium Copyright Act (DMCA) as well as locally applicable copyright and trademark laws. If you believe that your intellectual property rights are being used on the Site in a way that constitutes an intellectual property infringement, please provide us the following information:
(i) an electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property interest;
(ii) an identification of the copyrighted work that you claim has been infringed;
(iii) a description of where the material that you claim is infringing is located on the Site;
(iv) your address, contact number, and e-mail address;
(v) a written statement that you have a bona fide belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law;
(vi) a statement by you in a sworn affidavit – please note that executing a sworn affidavit with the knowledge that the information contained therein is false, is a criminal offence punishable by law - that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
U.2 Please note that, under the DMCA, any person who knowingly makes material misrepresentations in a notification of claimed infringement or in a counter-notification may be liable for damages.
U.3 Contact information for notice of claims of intellectual property infringement is as below:
U.4 If you find any Content or User Content shared on our Site to be defamatory, abusive, derogatory, offensive or in any other manner violating our terms or applicable law, please send us an email with a brief description of the offending material to [Insert Email].
U.5 We may terminate your membership to the Site and freeze the contents of your account as per our discretion, with or without prior notice, with or without providing cause, in case of any violations of the terms contained herein, in particular intellectual property and content violations.